How to Leverage Existing Clients to Gain Referrals

  • July 22, 2024

As a financial advisor, leveraging referrals from existing clients is a powerful way to grow your business. Not only are referrals more likely to convert into clients, but they also come with a built-in level of trust, making them an invaluable asset to your practice. Here’s a few simple and effective tips on how to ask existing clients for referrals: 

1. Timing is Key

Choose the right moment to ask for a referral. Look for instances where your client expresses satisfaction or gratitude for your services. This could be after successfully achieving a financial goal, navigating a challenging market, or receiving positive feedback on your advice.

2. Be Direct and Genuine

When asking for a referral, be straightforward and sincere. Let your client know that you value their relationship and would appreciate their help in expanding your business. Use language like, “I’ve enjoyed working with you and would be grateful if you could refer me to others who might benefit from my services.”

3. Highlight the Value

Remind your clients of the value you’ve provided to them and how their referral can benefit others. You can say something like, “Based on our successful partnership and the positive outcomes we’ve achieved together, I’m confident that I can offer the same level of expertise and support to anyone you refer to me.”

4. Make it Easy

Simplify the referral process for your clients. Provide clear instructions on how they can refer you to their friends, family, or colleagues. Offer multiple referral methods such as email, phone, or an online referral form to accommodate their preferences.

5. Offer Incentives (If Appropriate)

While not necessary, offering incentives can motivate clients to provide referrals. This could be in the form of a discount on their next service, a gift card, or a charitable donation made in their name. However, ensure that any incentives comply with industry regulations and ethical standards.

6. Follow Up

After requesting a referral, follow up with your client to express gratitude for their consideration. Regardless of whether they provide a referral immediately, maintaining open communication reinforces the strength of your relationship and keeps you top-of-mind for future opportunities.

7. Sample Language

Here’s an example of how you can ask for a referral: “I’m glad to hear that you’re satisfied with the progress we’ve made together. If you know anyone who could benefit from financial planning or investment management services like yours, I’d be honored if you could introduce us.” 

Remember, asking for referrals is a natural part of building and expanding your client base. By approaching it with sincerity, demonstrating the value you provide, and making the process easy for your clients, you can effectively leverage referrals to grow your business.