Jon joined the IAA executive leadership team as the COO in March 2018. As the Chief Operating Officer, Jon is responsible for the overall service experience of affiliated advisor and staff and serves as a Relationship Manager to help resolve complex business problems that advisors may encounter. Additionally, he oversees the day-to-day operations of the firm, ensures timely execution of new programs, and develops processes to improve efficiencies and enhance the service model.
Prior to IAA, Jon was employed by LPL Financial for more than 12 years. After gaining valuable experience in operations and then service management, Jon joined their business consulting team in 2012. As a relationship manager, Jon helped advisors grow and develop their practices while solving their complex business problems. He was IAA’s primary point of contact at LPL before transitioning to a project-based role in support of large enterprise clients. Jon started his career on Wall Street as a sales trader for Morgan Stanley. All told, Jon has more than 20 years’ experience in financial services and possesses a well-rounded understanding of the industry.
Jon graduated from University of Richmond with a Bachelor of Science in Business Administration. In his spare time, he enjoys spending time in the yard and playing golf, tennis, and volleyball.
Originally from Virginia, Jon has called Charlotte home since 2009. Jon currently resides in Dilworth with his wife Emily.